Water Customer Service

Monday – Friday
8:00 am – 5:00 pm
(281) 861-6215

Water Emergency Hotline

24 Hours / 7 Days
(281) 861-6215

Trash Customer Service

Monday – Friday
8:00 am to 5:00 pm
(281) 368-8397

Security & Police

Call 911 for Life Threatening Emergencies
Otherwise please call the Harris County 24-Hour Dispatch (281) 463-6666

Send us a message!

Harris County Municipal Utility District No. 165 is located in northwest Harris County, Texas, approximately 20 miles northwest of the central business district of Houston, near the intersection of Fry Road and FM 529. We’d love to hear from you and will be happy to answer any questions you may have. Fill out the form below and a representative will be in touch with you.

    Requests for Public Information

    Requests for public information must be submitted to the District by one of the approved methods and addresses listed below:

    • By Mail: Harris County Municipal Utility District No. 165
      c/o Allen Boone Humphries Robinson LLP
      3200 Southwest Freeway, Suite 2600, Houston, Texas 77027
    • By Email: [email protected]
    • In Person: Harris County Municipal Utility District No. 165
      c/o Allen Boone Humphries Robinson LLP
      3200 Southwest Freeway, Suite 2600, Houston, Texas 77027
    • By electronic transmission through the District’s website contact form: https://www.hcmud165.com/contact