Customer Service Hours
Monday – Friday, 8:00 am – 5:00 pm
Please contact the District’s water operator, H2O Consulting, at (281) 861-6215 to set up new service or by visiting their office at 5870 Highway 6 North, Suite 215, Houston, Texas 77084, Monday through Friday from 8:30 am to 4:30 pm.
As part of the application process, proof of ownership (i.e. HCAD statement, current mortgage statement, or closing documents) or non-owners, a lease must be provided to assure the account is being setup in the proper name or names. The name on ownership or lease paperwork MUST be the same name that the account will be setup in. The application must be notarized. A notary is provided at our office Monday through Friday from 8:30 a.m. to 4:30 p.m. at no cost.
Out of area customers will be required to have a copy of their Application for New Service notarized and mailed to our office along with the deposit, application fee and Service Agreement. We require a copy of a lease or a sellers/buyers agreement to set up service. This will verify proper deposit amounts. Multiple names are allowed on accounts if both parties identifications are verified.